GenesisTC® 's technicians have over 60 combined years experience in analytical instrument services, repair, and training. This expertise guarantees our customers the highest quality customer service and satisfaction. Our customers receive skilled and well-trained technicians for their instrumentation and analyzer service needs. If you have an analyzer that you have a problem with and are unable to locate a service provider for that instrument (or they cannot get it to you in a timely manner), please contact us, and give us the opportunity to provide a solution.
At GenesisTC®, service is the cornerstone of our business. We pride ourselves in only the most excellent in field service and customer satisfaction. Our customers are located across the United States. Our Service Department can dispatch a service technician to your job site no matter where you are, typically within 24 hours.
GenesisTC® is so much more than a service company. We understand that training personnel to operate your analytical instruments is an on-going task. We are here to help. GenesisTC® offers on-site training or training at our Kingwood, Texas office. GenesisTC® offers training for laboratory and online sulfur/nitrogen elemental analyzers. Please contact us for more information.
A Service Contract with GenesisTC® is the perfect solution for those customers who require the added peace of mind that their analyzers will always be up and running. GenesisTC® 's Service Contract provides regularly scheduled Preventive Maintenance programs as well as priority service times for one competitive price for the life of the contract. The life of the Service Contract varies on the needs of the customer. GenesisTC®'s goal is to minimize instrument down-time. Contact us for more information and a customized program to fit your company's needs.
GenesisTC® stocks parts for instruments we service, and our pricing cannot be beat. Please visit Frequently Used Parts on this web site for an extensive overview of all the parts we carry. If you don't see the part you need, please contact one of our representatives for more information. Chances are, we will either have it in stock or we can get it for you in a timely manner. If you need a part right away ... no problem ... we will overnight it to you wherever you are.
Antek® 9000 Series Nitrogen & Sulfur Analyzers
Antek® 734AGas/LPG Sampling Inlet System
Antek® 735 Controlled Rate Sample Drive
Antek® 737 Temperature Programmable Inlet
Antek® 738 Robotic Liquid Autosampler
Antek® 740 Multi-Matrix Sampler
Antek® 6000 Series Sulfur Nitrogen Process Analyzers
Antek® 1040 Total Hydrocarbon Analyzer
Antek® 7090 SeriesNitrogen & Sulfur GC Detectors
Antek® 8060 Nitrogen Specific HPLC Detector
Antek® 7000 Series
Antek® 7000V
Genesis The Company was conceived by Irvin Helder in 1996. Irvin worked into his eighties and was devoted to providing the highest quality of service to his clients. Irvin passed his business to me, Richard Hernandez, in January 2007, and I am doing my very best to provide the same quality and knowledgeable service to my clients as well. He did it because he cared about the folks he worked for, and I do it for the same reason. When I was the Service Manager for an analyzer manufacturer, my boss, who was also the owner of the company, instilled in me the importance of taking care of the customer to minimize their instrument's down time. I have been inspired by two great men who always put Customer Service first and who taught me to do the same.
Richard Hernandez
Owner